Galaxy Note 5 is one of the most popular Samsung smartphones that many people use daily. However, there are times when it refuses to charge, and it can be frustrating. A Galaxy Note 5 not charging can be due to several reasons, including software and hardware issues. This article will guide you on how to fix a Galaxy Note 5 that won’t charge.
Why is Galaxy Note 5 Not Charging?
Before we dive into the solutions, it is essential to understand why your Galaxy Note 5 won’t charge. There are several reasons why this can happen, including:
The battery could be damaged, and you may need to replace it. Alternatively, the battery contacts may be dirty or corroded, preventing it from charging correctly.
Charging Port Issues
The charging port could be damaged, and this could cause your Galaxy Note 5 not to charge correctly. Alternatively, the charging port could have dust or debris that prevents the charger from connecting correctly.
Software issues could be causing your Galaxy Note 5 not to charge. The software could be frozen or not working correctly, and this can prevent your phone from charging.
How to Fix Galaxy Note 5 Won’t Charge?
Now that you understand the reasons why your Galaxy Note 5 won’t charge, it is time to find solutions to the problem. Here are some of the fixes you can try:
Solution 1: Check the Charger and Cable
The first thing you need to do is to check the charger and cable. Make sure that you are using the original charger and cable that came with the phone. Alternatively, try using another cable and charger to see if the phone charges.
Solution 2: Check the Charging Port
If the charger and cable are not the problem, the next step is to check the charging port. Ensure that the charging port is free of debris, dust, and corrosion. You can clean the charging port using a toothbrush or a needle carefully.
Solution 3: Restart Your Galaxy Note 5
Restarting your Galaxy Note 5 can help solve some of the software issues that could be causing the phone not to charge. To restart your phone, press and hold the power button until the phone vibrates and the Samsung logo appears.
Solution 4: Safe Mode
If restarting your phone does not work, try booting it in safe mode. This will disable all third-party apps and leave only the core system applications running. To boot your phone in safe mode, follow these steps:
- Turn off your phone
- Press and hold the power button until the Samsung logo appears
- Release the power button and press the volume down button
- Hold the volume down button until your phone finishes restarting
- Safe mode will appear in the bottom left corner of your screen
Solution 5: Clear Cache Partition
Clearing the cache partition can help solve some of the software issues that could be causing your Galaxy Note 5 not to charge. Here are the steps to clear the cache partition:
- Turn off your phone
- Press and hold the power, home, and volume up buttons at the same time
- Release the buttons when the Samsung logo appears
- Use the volume buttons to navigate to “Wipe Cache Partition”
- Press the power button to select it
- Wait for the process to complete, and then select “Reboot System Now”
Solution 6: Factory Reset
If none of the above solutions work, you may need to perform a factory reset. This will erase all data and restore your phone to its original settings. Here are the steps to perform a factory reset:
- Turn off your phone.
- Press and hold the power, home, and volume up buttons at the same time.
- Release the buttons when the Samsung logo appears.
- Use the volume buttons to navigate to “Wipe Data/Factory Reset”.
- Press the power button to select it.
- Confirm your selection and wait for the process to complete.
Note: Performing a factory reset will erase all your data, including contacts, messages, and apps. Ensure that you have a backup before you perform this action.
Frequently Asked Questions (F.A.Q)
Can a software update cause my Galaxy Note 5 not to charge?
Yes, a software update can cause issues with your phone, including charging problems. If you notice that your phone starts having charging problems after a software update, try rolling back to the previous version.
What should I do if my phone still won’t charge after trying all the solutions?
If none of the above solutions work, you may need to take your phone to a technician to diagnose and fix the problem.
Can I charge my phone using my laptop’s USB port?
Yes, you can charge your phone using your laptop’s USB port. However, the charging speed will be slower compared to using a wall charger.
Galaxy Note 5 not charging can be frustrating, but with these solutions, you can fix the problem. Always ensure that you use the original charger and cable and keep your charging port clean to avoid similar issues in the future.
Ankit Singh is an Android developer and tech enthusiast. He loves to write about Android issue fixing, troubleshooting, and different tech guides. Ankit is the founder of Androtalks. Other than writing, Ankit also loves to read books and watch movies.