Are you facing the issue of your email app crashing or stopping on your Android device? It can be frustrating and inconvenient to deal with, especially if you rely heavily on your email for work or personal use. Fortunately, there are several solutions you can try to fix the problem. In this article, we will guide you through the steps to fix the email keeps stopping issue on Android.
Why does the Email App keep Stopping on My Android?
The email keeps stopping issue on Android is a common problem that many users face. It can occur due to various reasons, such as software updates, corrupted data or cache, outdated email app, or conflicting third-party apps. When this issue arises, you may not be able to access your emails, send or receive emails, or even open the email app.
How to Fix Email App Keeps Stopping Issues?
Method 1: Restart Android Device
The first and easiest solution to try is restarting your Android device. This may help to resolve minor software glitches that could be causing the email keeps stopping issue. To restart your device, press and hold the power button until the power options menu appears. Then, tap on “Restart” and wait for your device to restart.
Method 2: Clear the Cache and Data of the Email App
If restarting your device does not solve the problem, the next solution to try is clearing the cache and data of your email app. This will remove any corrupted data or cache that could be causing the issue. To clear the cache and data of your email app, follow these steps:
- Go to “Settings” on your Android device.
- Select “Apps & notifications.”
- Find and select your email app from the list of apps.
- Tap on “Storage & cache.”
- Then, tap on “Clear cache” and “Clear data.”
Method 3: Update the Email App
If your email app is outdated, it could be causing the email keeps stopping issue. To update your email app, follow these steps:
- Go to “Google Play Store” on your Android device.
- Tap on the three horizontal lines at the top left corner of the screen.
- Select “My apps & games.”
- Find and select your email app from the list of apps.
- Tap on “Update” to update your email app.
Method 4: Update Android Operating System
Sometimes, an outdated Android operating system could be the reason behind the email keeps stopping issue. To update your Android operating system, follow these steps:
- Go to “Settings” on your Android device.
- Select “System.”
- Then, select “System update.”
- If an update is available, tap on “Download and install” to update your Android operating system.
Method 5: Uninstall and Reinstall Email App
If updating your email app or Android operating system does not work, the next solution to try is uninstalling and reinstalling your email app. This will remove any corrupted files that could be causing the email keeps stop issue. To uninstall and reinstall your email app, follow these steps:
- Go to “Settings” on your Android device.
- Select “Apps & notifications.”
- Find and select your email app from the list of apps.
- Tap on “Uninstalling and Reinstalling Email App”
- Then, tap on “Uninstall.”
- Once the app is uninstalled, go to “Google Play Store” on your Android device.
- Find and download your email app again from the app store.
- Once the app is downloaded, open it and set it up again.
Method 6: Check Email Settings
Sometimes, incorrect email settings could be causing the email keeps stopping issue. To check your email settings, follow these steps:
- Open your email app.
- Tap on the three horizontal lines at the top left corner of the screen.
- Then, select “Settings.”
- Check your email account settings, such as incoming and outgoing server settings, port number, and security type.
- If any settings are incorrect, update them and save the changes.
Method 7: Check for Third-Party App Interference
Third-party apps could also be interfering with your email app and causing the email keeps stopping issue. To check for third-party app interference, follow these steps:
- Go to “Settings” on your Android device.
- Select “Apps & notifications.”
- Find and select your email app from the list of apps.
- Tap on “Advanced” and then “App permissions.”
- Check if any third-party apps have permission to access your email app.
- If any apps have permission, remove the permission and check if the issue is resolved.
Method 8: Factory Reset Android Device
If none of the above solutions work, you can try factory resetting your Android device. This will erase all data on your device, so make sure to back up your data before proceeding. To factory reset your Android device, follow these steps:
- Go to “Settings” on your Android device.
- Select “System.”
- Then, select “Reset options.”
- Tap on “Erase all data (factory reset).”
- Follow the on-screen instructions to complete the process.
Method 9: Get Professional Assistance
If you have tried all the above solutions and are still facing the email keeps stopping issue, it may be time to seek professional assistance. You can take your device to an authorized repair center or contact the manufacturer’s customer support for further assistance.
Frequently Asked Questions (F.A.Q)
How do I update my email app on my Android device?
You can update your email app from the “Google Play Store” on your Android device.
Will the factory reset my Android device and delete all my data?
Yes, factory resetting your Android device will erase all data on your device.
What should I do if none of the solutions work?
If none of the solutions work, you can seek professional assistance from an authorized repair center or the manufacturer’s customer support.
Conclusion
The email keeps stopping issue on Android can be frustrating, but there are several solutions you can try to fix the problem. You can restart your device, clear the cache and data of your email app, update your email app or Android operating system, uninstall and reinstall your email app, check your email settings, check for third-party app interference, factory reset your device, or seek professional assistance.
Ankit Singh is an Android developer and tech enthusiast. He loves to write about Android issue fixing, troubleshooting, and different tech guides. Ankit is the founder of Androtalks. Other than writing, Ankit also loves to read books and watch movies.
